As organizations emerge from the pandemic, they will inevitably find themselves changed by the experience. How can our understanding of human responses to change support organizations in ongoing and uncertain transitions?
As organizations emerge from the pandemic, they will inevitably find themselves changed by the experience. How can our understanding of human responses to change support organizations in ongoing and uncertain transitions? How can we apply the tools and practice of change management (CM) in this time? What creative solutions have emerged in our client organizations? How can we help organizations continue to build the muscles of change, flexibility and resilience that have been strengthened through the pandemic?
Objectives:
Understand the neuroscience of change to anticipate and manage natural human responses
Learn some CM tools and how to apply them to meet organizations’ emerging needs
Crowdsource pandemic-driven innovations and adaptations to share with BFR community and our client organizations
Prepare to help organizations notice their own examples of flexibility and resilience and be able to help them build on those successes.
Presenter Bio Sue Harvey, Principal and Founder, New Direction Strategy
Sue’s personal mission is to help organizations do change better. She loves to shape a vision, build a roadmap, and ask “how will this impact the team?” She uses system-wide perspective, empathy, curiosity, and deep experience in a range of organizations let her spot what others miss and use those observations to create possibilities and avoid pitfalls. Sue brings two decades of experience in government, corporate and non-profit organizations, and has led change efforts in organizations from small non-profits to global life science and manufacturing companies. She is a graduate of Williams College, trained in facilitation and coaching at Georgetown, and certified in the PROSCI change management methodology.
