Conversational Intelligence®, developed by Judith Glaser, guides leaders to build trust and achieve extraordinary results by increasing awareness of how conversations shape relationships, performance, and outcomes.
Location
, MA 02108
Details
Presenter: Madeline McNeely
We talk a lot about trust and how foundational it is to effective working relationships — but how does trust actually show up in conversation? What are the signs that trust is present?
How can we become more intentional communicators to build trust, especially in challenging or high-stakes moments?
Conversational Intelligence®, developed by Judith Glaser, guides leaders to build trust and achieve extraordinary results by increasing awareness of how conversations shape relationships, performance, and outcomes.
In this workshop, Madeline will share an overview of the Conversational Intelligence Dashboard and how it relates to the three levels of conversations, which enable leaders to deepen trust. Participants will also unpack the five elements of TRUST and explore conversational habits that can increase oxytocin and decrease cortisol.
You will leave this session more grounded in why what you already do matters so much — and with practical ways to be more intentional about trust-building practices in your day-to-day conversations.
