THANK YOU FOR BEING SUCH A PAIN: HOW TO DEAL WITH DIFFICULT PEOPLE - AND LOOK FORWARD TO IT!
Date/Time
5/22/2025 5:00 PM - 6:30 PM Eastern
Event Description
Difficult people elicit emotions in you that you may prefer not to have. In this workshop we'll find creative ways of dealing with them, so you can make peace and come to a good resolution.
Location
, MA 02108
Details
Difficult people elicit emotions in you that you may prefer not to have. Sometimes you/ we struggle to determine how to respond or how best to handle the situation. At the same time, there may be something for us to learn about ourselves when faced with “difficult people.”
In this workshop we'll find creative ways of dealing with them, so you can make peace and come to a good resolution. Participants will be asked to suggest difficult scenarios, for example, the demanding, controlling, or non-compliant person. We will generate practical and powerful approaches to solving these frustrating situations.
Objectives:
Identify the reasons why people become frustrated, upset, angry, or controlling.
Identify how fear, anxiety and frustration can influence behavior.
Learn specific techniques and phrases to defuse a difficult (e.g. angry) person and calm their behavior.
Make life easier and more enjoyable by not allowing difficult people to steal your joy — no matter what!
Presenter bio:
Steve Shama has transitioned from a 35 year career in dermatology to full-time professional speaking, engaging audiences on topics dear to his heart, such as, Endearing communications, Empathic connections between and amongst people, and How people can work best together.
He presents keynotes and facilitates workshops internationally on rediscovering the joys of life and warming the heart and soul. His most popular workshop is: Thank You Being Such A Pain: How To Deal With Difficult People and Look Forward To Them! His talks are filled with humor, spirited feelings and are guaranteed to leave audiences in a wonder-filled place.
